FAQ

Do you offer return?

Yes, under some conditions that you can find here.

How can I be sure of my size before I order?

Our shirts have a regular size/fit, neither too loose or too slim, so we suggest that you order your regular size. You can find our size charts for all products here.

Why is shipping price changing so much depending of certain products or certain sizes?

To insure minimum shipping cost, we ship our t-shirts in extra large "stay flat" enveloppes with Canada Post, which allow us to keep the shipping at 5$ per t-shirt. Sadly, 3XL t-shirts and all our crewneck shirts don't fit in that type of enveloppe and directly goes to a regular parcel with a shipping cost starting at 15$. We're sorry for the limited options of our rates and we're working actively to offer better options to our customers. 

However, we offer two possible solutions, in addition to the local pick up, that can help drop the shipping cost. For people living in Montreal or in some South Shore areas, we offer local delivery with a fixed rated between 5$ to 10$, depending on how far you are from the Grimoire, no matter the size of your order. For people outside that area, the more beneficial option is to take advantage of the combined shipping, with the cost topping at 20$ no matter the size of your order or you can take advantage of the free shipping with any order of 100$ or more before taxes

When will I receive my order? 

Orders are pressed and prepared in a 48h to 78h delay and post shipping takes 3 to 4 days, so normally 5 to 7 days after your order. Local delivery take 3 to 5 days after your order. 

Where are you located for the pick up?

We offer two pick up spots, 4123 Sainte-Catherine E., Montreal, H1V 1X1, easily accesible from Pie IX metro station, or 5375 15th Av., Montreal, H1X 2T7.

How can I contact you if I didn't find an answer to my question?

Don't hesitate to communicate with us via the chat accessible at the bottom of the page or write us at info@grimmtl.com